Oyrax
All Industries
B2B SaaS AI Platform

B2B SaaS & Technology AI Support & Voice Calling

Ingest your API documentation, SDK guides, and knowledge base to autonomously resolve technical tickets, route enterprise leads, and onboard new users 24/7.

78%
Ticket Deflection

Repetitive API and tier questions answered autonomously

<50ms
Response Latency

Instant real-time answers for waiting developers

3.4x
Faster Onboarding

Reduced time-to-first-API-call for new software developers

Technical Support

Instant API & Code Documentation Answers

Developers want code examples and accurate parameter explanations immediately. Oyrax formats clean code snippets directly from your indexed documentation.

How do I authenticate with your REST API using Python, and what are the rate limits for the Enterprise plan?
You can authenticate by passing your API key in the `Authorization: Bearer <token>` header. Enterprise tiers support up to 10,000 requests/minute with dedicated Redis rate-limiting pools and webhook replay guarantees.

Specialized Capabilities for SaaS & Tech

Built with purpose-driven workflows, native business actions, and zero generic responses

Code & SDK Formatting

Renders formatted TypeScript, Python, and cURL snippets directly from your API docs without syntax hallucination.

Continuous Docs Sync

Syncs with GitBook, Mintlify, Docusaurus, and OpenAPI specs automatically on every documentation release.

Enterprise Lead Escalation

Identifies high-value prospects inquiring about custom SLAs or SSO and routes them directly to account executives.

Overcoming the Core Bottleneck

The Challenge

High onboarding friction, repetitive technical documentation questions, and complex pricing tier inquiries that slow down engineering teams.

The Oyrax Solution

Automated documentation ingestion with code-snippet syntax formatting, accurate plan recommendations, and seamless engineering escalation.

Tenant isolation with SOC 2 compliance readiness and encrypted vector storage.
Primary Impact: 78% support ticket deflection
Additional Impacts:78% Ticket Deflection<50ms Flash Response Latency3.4x Faster Time-to-First-Call65% Engineering Hours Saved
Measurable Impact

Proven Business Outcomes for SaaS & Tech

Real efficiency gains and operational metrics delivered by Oyrax

78%
Ticket Deflection

Repetitive API, webhook, and authentication questions answered autonomously

<50ms
Flash Response Latency

Instant answers for waiting developers browsing code documentation

3.4x
Faster Time-to-First-Call

Reduced developer onboarding friction from sign-up to first live API call

65%
Engineering Hours Saved

Senior engineers focus on shipping features instead of triage support queues

Frequently Asked Questions

How does Oyrax ingest our technical documentation?

You can provide your documentation URLs, OpenAPI schemas, Markdown repositories, or raw PDF guides. Oyrax chunks, sanitizes, and indexes them into tenant-isolated vector memory.

Can the assistant recommend appropriate pricing tiers and plans?

Yes. Oyrax understands your pricing models, feature tiers, and API usage quotas, guiding prospective buyers to the plan that fits their team size.

What happens when an engineer needs to report an edge-case bug?

Oyrax detects unresolved complex technical issues and creates structured bug tickets or escalates the session directly to your on-call engineering channel.

Transform your SaaS & Tech customer experience today

Join modern teams using Oyrax to deflect routine tickets, qualify high-value leads, and provide 24/7 AI chat and 50ms voice calling.