Oyrax
E-Commerce & Retail AI Assistant

Turn Store Visitors into Buyers with 24/7 E-Commerce AI

Answer product questions instantly, resolve order status queries autonomously, and prevent cart abandonment on Shopify, WooCommerce, and modern retail websites.

Pre-Purchase Support

Instant Answers on Product Pages

Shoppers abandon carts when sizing or shipping answers are buried in FAQ subpages. Oyrax provides direct conversational clarity right beside the Add to Cart button.

Will this jacket arrive before Friday if I order today with standard shipping?
Yes! Orders placed before 3:00 PM EST ship same-day. Standard shipping takes 2-3 business days, so your delivery is expected by Thursday afternoon.

Frequently Asked Questions

How does Oyrax integrate with e-commerce platforms like Shopify?

Oyrax installs in 2 minutes via a single script tag into your Shopify theme.liquid, WooCommerce footer, or headless Next.js frontend. It runs in an isolated Shadow DOM so it never conflicts with your store theme, cart drawers, or checkout flows.

Can the AI look up customer order statuses safely?

Yes. Through Oyrax custom business actions, visitors can enter their order ID and email to fetch tracking numbers and carrier updates securely without exposing customer databases.

How does the AI assistant help reduce cart abandonment?

When shoppers pause on product pages or high-intent cart steps, the AI answers doubts regarding sizing, shipping speeds, return policies, and warranties in real time before they leave.