Oyrax
All Industries
Logistics & Freight AI

Logistics & Supply Chain AI Support & Voice Calling

Enable shippers, carriers, and dispatchers to check container status, receive delivery estimates, and obtain proof-of-delivery documents instantly.

88%
Tracking Deflection

Repetitive shipment ETA calls resolved autonomously

<50ms
Lookup Latency

Sub-50ms carrier coordinate response from live webhooks

24/7
Cross-Border Coverage

Uninterrupted tracking across international time zones

Freight Tracking

Instant Container & BOL Tracking

Shippers want exact location coordinates and ETA updates without sending endless email threads to dispatch teams.

What is the current status of container OYRX-88291 inbound to the Port of Long Beach?
Container OYRX-88291 has cleared customs inspection and is currently staged at Berth 54. Scheduled rail departure is tomorrow at 6:30 AM PST, with estimated arrival in Chicago on Friday by 2:00 PM.

Specialized Capabilities for Logistics & Freight

Built with purpose-driven workflows, native business actions, and zero generic responses

Autonomous BOL Lookup

Queries your Transportation Management System (TMS) to retrieve live ETAs, carrier details, and dock numbers.

Proof-of-Delivery Retrieval

Provides verified delivery timestamps, consignee signatures, and photo evidence to clients automatically.

Driver Dispatch Answering

Answers truck driver phone inquiries regarding dock appointment slots, gate codes, and check-in procedures.

Overcoming the Core Bottleneck

The Challenge

Shippers, carriers, and dispatchers bombarding support with live shipment location queries, customs hold inquiries, and proof-of-delivery requests.

The Oyrax Solution

Instant container and tracking lookups via TMS webhooks, autonomous freight quote estimation, and automated driver dispatch notifications.

Secure API authentication with transport compliance audit trails.
Primary Impact: 88% shipment inquiry deflection
Additional Impacts:88% Tracking Inquiry Deflection<50ms TMS Webhook Query Speed64% Dispatch Phone Load Reduced24/7 Global Cross-Border Support
Measurable Impact

Proven Business Outcomes for Logistics & Freight

Real efficiency gains and operational metrics delivered by Oyrax

88%
Tracking Inquiry Deflection

Autonomous status updates via container number or bill of lading

<50ms
TMS Webhook Query Speed

Real-time carrier coordinates and delivery estimates returned in milliseconds

64%
Dispatch Phone Load Reduced

Routine dock hours, pickup numbers, and appointment queries handled automatically

24/7
Global Cross-Border Support

Multilingual tracking assistance across international shipping corridors

Frequently Asked Questions

How does Oyrax connect with our Transportation Management System (TMS)?

Oyrax integrates via REST webhooks and secure API endpoints to query tracking data from platforms like McLeod, MercuryGate, project44, or custom internal TMS databases.

Can truck drivers use the voice assistant while driving?

Yes! Drivers can call your dispatch phone line and speak naturally with the AI Voice Agent to receive gate directions, dock numbers, and appointment confirmations hands-free.

Does the system handle international multi-modal shipments?

Yes. Oyrax tracks ocean containers, air cargo airway bills (AWB), and intermodal rail shipments, providing multi-lingual status updates in 50+ languages.

Transform your Logistics & Freight customer experience today

Join modern teams using Oyrax to deflect routine tickets, qualify high-value leads, and provide 24/7 AI chat and 50ms voice calling.